Reducing waiting times in youth services

The demand for youth aid is increasing and now, combined with staff shortages and high administrative burdens, is leading to excessively long waiting times. Research by The Forgotten Child Foundation shows that young people wait on average about ten months for youth aid. These long waiting times occur especially for children who need specialized forms of youth care, such as treatment for eating disorders, admissions in case of suicidality or even foster care. This is an unacceptable situation.

On behalf of the waiting times approach of the Care for Youth Support Team (OZJ), we contribute to reducing waiting times in the Netherlands. In many regions it is clear that there are waiting times, but it is not clear to the municipalities what they can do about it. After all, simply more money is not always the solution; consider the situation where there is more money for help that is already widely available and the result of a larger budget is even more pressure on the labor market. Waiting times are also a very regional problem, with problems varying from region to region.

We are in the process of developing a regional scan for dealing with waiting times, which a municipal region can use to identify for itself what it can do about this problem and – even better – what can be most effective. This scan covers a wide range of possible causes and allows a region to see more concretely where the problems lie.

We hope this will not only address concrete problems of waiting times. We also hope with such an approach to give a region itself insight into what the dynamics of this complex problem is and also develop skills to deal with it structurally together the providers.

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Tweede Kostverlorenkade 62
1053 SB Amsterdam